Desultory Thoughts

I wonder if anybody else in Tooele has experienced what my wife and I have experienced at the new Home Depot. The employees don’t seem to be catching on very fast and every time we go there we have people helping us that don’t know where anything is. Still! I wrote a letter to Home Depot about my concerns. (This is what I do when I have other things that I should be doing but as the procrastinator that I am I always find something else to do.)

Dear Home Depot,

All of Tooele was quite excited at the news that we would be getting our very own Home Depot! Finally the day arrived and the doors were opened. I have already been there several times as has my wife. This leads me to my complaint.

The first time I went to the Tooele Home Depot, it had only been open for a day or two. So when I asked one of your employees where something was, it was somewhat expected (although still unacceptable) that they might not know yet. When a new restaurant is opened, they hire the employees well in advance of the opening and the servers are required to know their job on opening day. That may include memorizing the menu and being able to tell people the ingredients of a dish when asked. I would think that the same mentality would apply to a business such as yours.

Of course, it wasn’t just one incident of asking an employee where something was and having no clue, but another incident a week after and another two weeks after and another three weeks after! When will your Tooele employees know how to help us find something? Am I setting my expectations too high? Perhaps some further training is in order?

Last night my wife stopped by the store to pick up a new swamp cooler cover. We knew that you carried them because we had looked online. My wife asked an employee who evidently didn’t know 1) where they were and 2) that they were out of stock. He led my wife up and down the aisles until he finally relented and asked somebody else who then informed him that they were out-of-stock.

We’re still happy that you decided to open shop in Tooele, but we’re even more excited for the day that your employees know what they’re doing.

Tyler Slack

So we didn’t end up getting a new swamp cooler cover, but we did get some shingles to replace a patch that blew off due to extremely high winds the other day. It was my first opportunity to patch shingles on a roof. I’ve never been much of a handyman, but things have changed since I moved into a house. I surprised myself and did quite a good job if I do say so myself. I also got around to caulking the remaining baseboards and door frame in the laundry room. What I didn’t get around to is the video I’m supposed to be working on right now (due on Sunday). I guess I’ll be up really late tonight and probably up late Saturday night, too. I wonder if I’ll be able to find something else to deter me from what I should be doing? Maybe I’ll add a spell-check tool to my blog.